Design, experience strategy and leadership.
I have over 20 years’ experience of leading multi-disciplinary teams on transformational projects and flagship products.
I have led UX and service design for world-class agencies, with overall responsibility for the direction and growth of the practice. I now co-lead a team of 20+ designers and researchers at the BBC, trying to put it all into practice client-side.
With over 14m users visiting on a weekly basis, BBC iPlayer is one of the UK’s biggest digital products. I partnered with iPlayer’s General Manager to set a compelling new vision, as inspiration for a three-year plan and radically-increased growth.
UNDER NDA